Ordering & Pricing
How do I place an order? +

You can place an order by contacting us directly via WhatsApp or Email. Simply tell us the part you need, your car model, and engine code. We'll confirm availability and pricing within 24 hours.

Are the prices on the website final? +

Prices listed on our price list are landed prices in Harare, Zimbabwe — meaning shipping and clearance are already included. Prices are subject to change based on exchange rates. Contact us to confirm the latest price before ordering.

What currency do you accept? +

We quote and accept payment in USD (United States Dollars). All prices on our site are in USD.

Do you offer a discount for bulk orders? +

Yes — if you're ordering multiple parts or are a workshop/distributor placing regular orders, contact us to discuss wholesale pricing. We work with workshops and resellers across Zimbabwe.

Can I request a part that's not on the price list? +

Absolutely. Our price list only shows current available stock. If you need a specific part not listed, contact us with your car model and part details and we'll source it for you from our Dubai network.

Shipping & Delivery
How long does delivery take? +

Our standard lead time is 30 to 35 days from order confirmation to landing in Harare, Zimbabwe. This includes sourcing from Dubai, shipping, and ZIMRA clearance.

Where do you deliver to? +

Our primary delivery destination is Harare, Zimbabwe. All listed prices are landed in Harare. If you need delivery to another city in Zimbabwe, contact us and we can arrange onward transport at additional cost.

Is shipping and ZIMRA clearance included in the price? +

Yes. All prices on our site are fully landed prices — they include:

  • Sourcing from Dubai
  • International shipping
  • ZIMRA customs clearance
  • Delivery to Harare

There are no hidden fees.

Can I track my order? +

Yes — once your order is shipped, we'll provide you with tracking information via WhatsApp. We keep you updated throughout the process from sourcing to clearance.

Parts & Quality
Are the parts genuine or aftermarket? +

We supply both genuine OEM parts and quality aftermarket alternatives depending on availability and your budget. We'll always specify which type of part you're getting before you confirm your order.

What car brands do you cover? +

We source parts for a wide range of makes including:

  • Toyota, Nissan, Honda, Isuzu
  • BMW, Mercedes-Benz, Volkswagen
  • Jeep, Land Rover, Mazda

If your car brand isn't listed, contact us — we can usually source it through our Dubai network.

What types of parts do you supply? +

We specialise in:

  • Engines (engine only or with gearbox)
  • Gearboxes
  • Nose cuts and half cuts
  • Body parts
  • Service kits
Do the parts come with a warranty? +

Warranty terms vary by part type. Please confirm warranty details with us at the time of ordering. We stand behind the quality of our parts and will work with you to resolve any issues.

Payment
What payment methods do you accept? +

We accept bank transfers and mobile payments. Payment details will be provided when you confirm your order. We require full or partial payment upfront before processing your order.

Is a deposit required? +

Yes — for most orders we require a deposit before processing. The deposit amount varies by order value. The balance is paid before or upon delivery. Full details are confirmed at the time of order.

STILL HAVE QUESTIONS?

Our team is ready to help — reach out via WhatsApp or email and we'll get back to you quickly.

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